Frequently Asked Questions

Basic Information

1. Why was the Notice issued?

The District Court for the Central District of California authorized the Notice. You have a right to know about the proposed Settlement of this class action lawsuit, and about all of your options, before the Court decides whether to grant final approval of the Settlement. The Notice explains the lawsuit, your legal rights, what benefits are available, and who can receive them.

The lawsuit is called Andersen et al. v. Oak View Group, LLC, Case No. 2:24-cv-00719. It is pending in the District Court for the Central District of California. The people that filed this lawsuit are called the “Plaintiffs” (or “Class Representatives”) and the company they sued, Oak View Group, LLC, is called the “Defendant.”

2. What is this lawsuit about?

This lawsuit alleges that during the November 2023 targeted cyberattack on Oak View's computer systems, certain files that contained private information were accessed. These files may have contained personal information such as full names; dates of birth; Social Security numbers; demographic information; and driver’s license or state or federal identification.

3. What is a class action?

In a class action, one or more individuals sue on behalf of other people with similar claims. These individuals are called the “Plaintiffs” or “Class Representatives.” Together, the people included in the class action are called a “Class” or “Class Members.” One court resolves the lawsuit for all Class Members, except for those who opt out from the Settlement. In this Settlement, the Class Representatives are Sally Andersen and Michael Kemmerlin. Everyone included in this Action are the Class Members.

4. Why is there a Settlement?

The Court did not decide whether the Plaintiffs or the Defendant are right. Both sides have agreed to a Settlement to avoid the costs and risks of a trial, and to allow the Class Members to receive benefits from the Settlement. The Plaintiffs and their attorneys think the Settlement is best for all Class Members.

Who is in the Settlement?

5. Who is included in the Settlement?

The Court has defined the Class this way: “All persons whose PII was compromised as a result of the Data Incident discovered by Oak View Group, LLC in November 2023 and for which it provided notice on or about January 2024.” In this sentence, PII means Personally Identifiable Information.

6. Are there exceptions to being included?

Yes. Excluded from the Class are: (1) Oak View and its officers, directors, and related companies; (2) governmental entities; and (3) the Judge in this case, and the Judge’s family and staff.

If you are not sure whether you are a Class Member, you can ask for free help any time by contacting the Settlement Administrator using the information on the Contact section of this website.

You may also view the Settlement Agreement available in the Important Documents section of this website.

The Settlement Benefits

7. What does the Settlement provide?

Oak View will establish a Settlement Fund of $824,000.00. The Settlement Fund will first be used to pay court-approved attorneys’ fees and costs, Service Award payments for the Plaintiffs, and the costs of administering the Settlement. The net remaining money will be used to pay for the benefits described below.

Credit Monitoring. All Class Members are eligible to enroll in two years of CyEx Identity Defense Complete. This comprehensive service comes with $1 million in identity theft insurance, and includes:

• real time monitoring of your credit file

• dark web scanning

• comprehensive public records monitoring

If anything suspicious happens, you will be able to talk to a fraud resolution agent to help fix any problems.

Cash Payment Options

• Reimbursement of Out-of-Pocket Losses. If you incurred actual, documented out-of-pocket losses due to the Data Incident, you can get back up to $5,000.00. The losses must have occurred between November 26, 2023, and August 15, 2026.

  This benefit covers out-of-pocket expenses like:

  • losses because of identity theft or fraud

  • fees for credit reports, credit monitoring, or freezing and unfreezing your credit

  • cost to replace your IDs

  • postage to contact banks by mail

  You need to send proof, like bank statements or receipts, to show how much you spent or lost. You can also send notes or papers you made yourself to explain or support other proof, but those notes or papers alone are not enough to make a valid claim. Your proof or notes should show that your expenses were because of the Data Incident.

  You cannot claim a payment for expenses that have already been reimbursed by a third party.

  Pro Rata Cash Payments. You may also claim a one-time pro rata cash payment. This payment is expected to be $150.00 for California residents, and $50.00 for residents of all other states. The payment may be larger or smaller depending on the total claims filed. You do not have to provide any proof or explanation to claim this payment.

If you have questions about these benefits, you can ask for free help any time by contacting the Settlement Administrator using the information on the Contact section of this website.

8. What claims am I releasing if I stay in the Class?

If you stay in the class, you won’t be able to be part of any other lawsuit against Oak View about the issues that this Settlement covers. The “Releases” section of the Settlement Agreement (Section XIII) describes the legal claims that you give up if you remain in the Class. The Settlement Agreement is available in the Important Documents section of this website.

Submitting a Claim Form for a Settlement Payment

9. How do I submit a claim for a Settlement benefit?

The fastest way to submit your Claim Form is online here. If you prefer, you can download a printable Claim Form here and mail it to the Settlement Administrator at:

Oak View Data Incident Settlement
c/o Settlement Administrator
P.O. Box 25191
Santa Ana, CA 92799-9958

You may also contact the Settlement Administrator to request a Claim Form by email info@OakViewGroupDataSettlement.com, or by U.S. mail at the address above.

10. Are there any important Settlement payment deadlines?

If you are submitting a Claim Form online here, you must do so by August 15, 2026. If you are downloading a Claim Form here and submitting a claim by U.S. mail, the completed and signed Claim Form, including supporting documentation, must be postmarked no later than August 15, 2026.

11. When will the Settlement benefits be issued?

The Court will hold a final approval hearing on August 13, 2026 (see Question 18). If the Court approves the Settlement, there may be appeals. We do not know if appeals will be filed, or how long it will take to resolve them if they are filed.

Settlement payments will be distributed if the Court grants final approval, and after any appeals are resolved.

The Lawyers Representing You

12. Do I have a lawyer in the case?

Yes, the Court has appointed attorneys John Nelson of Milberg Coleman Bryson Phillips, PLLC and Danielle Perry of Mason LLP, to represent you and other Class Members (“Class Counsel”).

13. Should I get my own lawyer?

You will not be charged for Class Counsel’s services. If you want your own lawyer, you may hire one at your expense.

14. How will Class Counsel be paid?

Class Counsel will ask the Court to approve one-third of the Settlement Fund as reasonable attorneys' fees, plus reimbursement of litigation costs. This amount will be paid from the Settlement Fund.

Class Counsel will also ask for Service Award payments of $2,500.00 for each of the Class Representatives. Service Award payments will also be paid from the Settlement Fund.

Excluding Yourself from the Settlement

15. How do I opt out of the Settlement?

If you do not want to be part of the Settlement, you must formally exclude yourself from the Settlement. This is called a Request for Exclusion, and is sometimes also called “opting out.” If you opt out, you will not receive Settlement benefits or payment. However, you will keep any rights you may have to sue Oak View on your own about the legal issues in this case.

If you exclude yourself, you are telling the Court that you do not want to be part of the Settlement. You will not be eligible to receive any Settlement benefits if you exclude yourself.

The deadline to exclude yourself from the Settlement is July 16, 2026.

To be valid, your Request for Exclusion must have the following information:

1. the name of the Litigation: Andersen et al. v. Oak View Group, LLC, Case No. 2:24-cv-00719, pending in the District Court for the Central District of California;

2. your full name, mailing address, telephone number, and email address;

3. personal signature;

4. the words “Request for Exclusion” or a clear and similar statement that you do not want to participate in the Settlement.

You may only exclude yourself—not any other person.

Mail your Request for Exclusion to the Settlement Administrator at:

Oak View Data Incident Settlement
ATTN: Exclusion Request
P.O. Box 25191
Santa Ana, CA 92799-9958

Your Request for Exclusion must be submitted and postmarked by July 16, 2026.

Commenting on or Objecting to the Settlement

16. How do I tell the Court if I like or do not like the Settlement?

If you are a Class Member and do not like part or all of the Settlement, you can object to it. Objecting means telling the Court your reasons for why you think the Court should not approve the Settlement. The Court will consider your views.

You cannot object if you have excluded yourself from the Settlement (see Question 15).

You must provide the following information for the Court to consider your objection:

1. Your full name, mailing address, telephone number, and email address (if any);

2. all grounds for the objection, accompanied by any legal support for the objection known to you or your counsel;

3. the number of times you have objected to a class action settlement within the five years preceding the date that the objector files the objection, the caption of each case in which you have made such objection, and a copy of any orders related to or ruling upon the objector’s prior objections that were issued by the trial and appellate courts in each listed case;

4. the identity of all counsel who represent you, including any former or current counsel who may be entitled to compensation for any reason related to the objection to the Settlement and/or Application for Attorneys’ Fees, Costs and Service Awards;

5. the number of times in which your counsel and/or counsel’s law firm have objected to a class action settlement within the five years preceding the date of the filed objection, the caption of each case in which counsel or the firm has made such objection and a copy of any orders related to or ruling upon counsel’s or the counsel’s law firm’s prior objections that were issued by the trial and appellate courts in each listed case in which your counsel and/or counsel’s law firm have objected to a class action settlement within the preceding five years;

6. the identity of all counsel (if any) representing you, and whether they will appear at the Final Approval Hearing;

7. a list of all persons who will be called to testify at the Final Approval Hearing in support of the objection (if any);

8. a statement confirming whether the objector intends to personally appear and/or testify at the Final Approval Hearing; and

9. your signature (an attorney’s signature is not sufficient).

For your objection to be valid, it must meet each of these requirements.

To be considered by the Court, you must file your complete objection with the Clerk of Court by July 16, 2026. You must also send a copy of the objection to the Settlement Administrator, Class Counsel, and counsel for Defendants.

17. What is the difference between objecting and excluding?

Objecting is telling the Court that you do not like something about the Settlement. You can object to the Settlement only if you do not exclude yourself from the Settlement. Excluding yourself from the Settlement is opting out and stating to the Court that you do not want to be part of the Settlement. If you opt out of the Settlement, you cannot object to it because the Settlement no longer affects you.

The Court’s Final Approval Hearing

18. When is the Court’s Final Approval Hearing?

The Court will hold a final approval on August 13, 2026, at 10:00 a.m. Pacific Time, in Court Room 5B of the District Court for the Central District of California, at First Street Courthouse, 350 West 1st Street, Courtroom 5B, Los Angeles, CA 90012.

At the final approval hearing, the Court will decide whether to approve the Settlement. The Court will also decide how Class Counsel should be paid, and whether to award Service Award payments to the Class Representatives. The Court will also consider any objections to the Settlement.

If you are a Class Member, you or your lawyer may ask permission to speak at the hearing at your own cost (see Question 16).

The date and time of this hearing may change without further notice. Please check this website for updates.

19. Do I have to come to the Final Approval Hearing?

No. Class Counsel will answer any questions the Court may have. You may attend at your own expense if you wish, but you do not have to.

If you file an objection, you do not have to come to the Final Approval Hearing to talk about it; the Court will consider it as long as it was filed on time. You may also pay your own lawyer to attend, but you do not have to.

If I Do Nothing

20. What happens if I do nothing at all?

If you do nothing, you will not receive a benefit from this Settlement.

You will also give up the rights described in Question 8.

Getting More Information

21. How do I get more information?

This website and the Notice are a summary of the proposed Settlement. The full Settlement Agreement and other related documents are available on the Important Documents page.

If you have additional questions, you can ask for free help any time by contacting the Settlement Administrator using the information on the Contact page.

You can obtain copies of publicly filed documents by visiting the office of the Clerk of the Court, 350 W 1st Street, Suite 4311, Los Angeles, CA 90012-4565.

Do not contact the Court or Clerk of Court regarding this Settlement.